Last Updated: March 28, 2025
At Off & Digi Marketing Solutions, we specialize in providing digital marketing services including SEO, social media marketing, website development, branding, and more, as outlined on our Services page. This Refund and Returns Policy applies to all purchases made for our services, regardless of the mode of payment.
1. Digital Service Nature
Our offerings are digital services only. As such, they are intangible and non-returnable. Once a project has been initiated, partially completed, or delivered, it is considered fulfilled.
2. No Refund Policy
We do not offer refunds after a service has begun. This includes scenarios where:
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Work has already started on the project.
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Deliverables (partial or complete) have been shared.
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Consultation, planning, or research time has been spent.
We advise all clients to carefully review the service details, scope, and timeline before making a purchase.
3. Cancellation Policy
Cancellations are only accepted if service work has not commenced. If any work has begun, a full or partial charge will apply based on the progress made up to the cancellation point.
4. Dispute Resolution
In the rare case of dissatisfaction or billing issues, you may contact us at info@offanddigi.com. We are committed to resolving any genuine concerns in a professional manner.
5. Changes to This Policy
We may update or revise this policy at any time. The latest version will always be posted on our website and is effective immediately upon publication.
Need Assistance?
For any questions about this Refund and Returns Policy, please reach out to us:
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Email: info@offanddigi.com


